Brief
In Brazil, it is common that patients from rural areas need to travel to urban areas to get health treatments. The process of scheduling is manual and tedious, overwhelming and overloading clinic staff and resources that have to accommodate every patients' needs.
My contribution
As the main product designer, I've made the initial research, summarized the personas, designed the flow and wireframes as well as the final layouts. Beyond that, I've conducted the handoff to the developer's team.
Multiple schedule researched personas "Suzane" and "Marcelle"
The solution
Sisclinica Multi Scheduler seeks to solve these problems, using an algorithm that searches multiple scheduling for doctors and diagnostic equipment, offering the best match of appointments and exams in a given date. The software interface is intended to be used only by the clinic's staff, working both in mobile and desktop.
The challenge in designing this product's interface lies in reducing the complexity of entering the information required for scheduling (such as weight, health insurance, type of exams, doctor, etc.), as most of these fields are interdependent. For this reason, a step-by-step (wizard) approach was chosen, to break the action and focus in one task at time.
Some screenshots of the Multiple Scheduling UI
Try below the mobile prototype!
